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Health & Safety Protocol: COVID-19 v 24 December 2021

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Health & Safety Protocol: COVID-19 v 24 December 2021

Let's keep the Zein community healthy and safe together! 

​Updated on: 24/12/2021 (latest updates are highlighted)

Our Health & Safety Protocol with regards to COVID-19 is listed below and will continue to be adapted accordingly as the situation develops. The detailed measures serve to support the childcare sector in its work during the COVID-19 pandemic and reflect a translation of the measures of the RIVM to the specific situation of the childcare. If your question is not answered below, please contact us on 070 200 2375 – we are happy to advise your familyWe kindly ask for your cooperation in keeping the Zein community healthy and safe and are thankful for every effort made. 

My child displays (mild) Covid-like symptoms, can he/she attend childcare?

Please consult the below Decision Tree - providing a clear schematic representation of the rules of the RIVM - to determine if your child can attend childcare and/or whether he/she should stay at home and/or be tested will be provided soon. 

Decision Tree

My family is returning from abroad, do we have to quarantine? 

For the latest travel advice and quarantine requirements applicable to adults and children, please consult the Travel Quarantine Checker. 

Travel Quarantine Checker


The day care and pre-school (0-4 years) are open as usual. From Tuesday 21 December to Sunday 9 January 2022, the Out of School Care (OSC), just like primary schools, will only be open for emergency care for children of parents with crucial professions and children in a vulnerable position. Monday 20 December is a 'transition day' for the OSC.

1. Social distancing & mouth masks:

  • It is not necessary to keep a distance of 1.5 meters between children.
  • There is no need to keep a distance of 1.5 meters between staff members and children. 
  • Always keep a distance of 1.5 meters between staff members, also keep a distance of 1.5 meters in the common areas (break room, meeting room, corridors, toilets).* 
  • A distance of 1.5 meters must always be kept between staff members and parents. 
  • When picking up the Out of School Care children from school, we adhere to the measures that the school has taken. 

*Employees in childcare are exempted from the legal 1.5 meter measure in their work. If it is not necessary for their work, the urgent advice to keep 1.5 meters away from colleagues and parents applies.

2. Hygiene measures:

  • We ask everyone, including the children in our care, to apply increased hygiene measures: 
    • Wash your hands regularly and thoroughly for at least 20 seconds; 
    • Cough and sneeze into the inside of your elbow; 
    • Use paper tissues and dispose of them immediately after use, and; 
    • Avoid shaking hands with others; 
    • Not to touch your face. 
  • The points below are an addition to the standard hygiene measures in childcare and schools. 
    • Both employees and children can maintain good hand hygiene. Soap and water are provided. In any case, hand washing is facilitated: on arrival at daycare or school, after playing outside, before (preparing) food, after visiting the toilet, after contact with animals and with dirty or sticky hands. An alternative to washing hands with soap and water can be hand cleaning wipes. 
    • The hygiene measures are communicated, and everyone follows them as closely as possible: do not touch your face with your hands, do not shake hands, cough or sneeze into your elbow and use paper tissues to blow your nose and then throw them away. 
    • Instructions to help the (younger) children learn to wash hands properly and to practice cough and sneeze hygiene are provided. 
    • Hand contact points such as door handles, touchscreens (that touch several people) and play equipment are cleaned several times a day with cleaning cloths or with water and soap (e.g., all-purpose cleaner). 
    • Employees have their own dining/break room/toilet(s)/etc. where they can follow hygiene measures. 
    • Sufficient (hand) soap and paper towels in the toilets are provided.  
    • After every working day, the room/facility is cleaned thoroughly according to the regular cleaning protocol. One or more staff members are made responsible for the implementation of these hygiene measures. 
    • Hands are cleaned with soap and water to remove pathogens. Care is applied with the use of hand disinfectants on children because of the danger of poisoning from ingesting these agents.  

3. Ventilation and climate control:
The rooms are to be ventilated multiple times a day - either by Zein's climate system supplying fresh air per room via separate air channels or/and by opening all windows while the children are not in the room. 

  • Zein ensures that the ventilation complies with the regulations (Building Decree), working conditions and applicable guidelines. 
  • Adequate ventilation is provided by opening windows ajar, or through grilles or other ventilation openings, or with mechanical ventilation systems. 
  • Groups and care areas and all other play areas are aired out regularly every day. We do not do this if there are several people in the room. We do this, for example, before the arrival of the children or while playing outside by opening the windows and doors opposite each other for 10 to 15 minutes. 

4. COVID-19 infection at a location: 
Once a positive COVID-19 test result of a child or staff member is being reported, the following steps are carefully followed: 

  • Zein’s COVID-19 Team will be immediately liaising with GGD to obtain guidance on any further measures that are necessary; 
  • After the GGD completed its source and contact tracing investigation, and issued their advice or binding measure, the COVID-19 Team implements appropriate communications in line with GGD instructions. 

Please note! In line with GDPR privacy regulations, no details of the infected person/s can be made available to third parties. In all communications, a reference will be made to 'a child' or 'a staff member'. 


The stay-at-home and testing policy and the 'snottebellenbeleid/snot-nose policy' is changed per 02 December. Children aged 4-12, must stay at home with all symptoms appropriate to COVID-19, including mild cold symptoms. 

2.1 Children aged 0 – 4 can attend childcare:

  • with cold complaints (such as runny nose, nose cold, sneezing and/or sore throat);  
  • if they occasionally cough;  
  • with known chronic respiratory complaints, asthma or hay fever without fever and /or shortness of breath; 
  • if new complaints arise that are consistent with COVID-19 less than 8 weeks after the first day of illness (or test date in the case of an asymptomatic infection) of a confirmed SARS-CoV-2 infection. See the COVID-19 guideline, suspected re-infection Guidelines/covid-19#index_Maatregelen

Children aged 0-4 years are not allowed to go to day care and must stay at home if these complaints worsen with cough, fever and/or shortness of breath, or if they are going to be tested and/or are awaiting the test result. They can be tested at the GGD or have a self-test conducted by an adult. When a self-test is used and a negative result provided, a self-test is also performed the next day if symptoms persist for longer. If the self-test result is positive, the child stays at home and makes a test appointment with the GGD.

Children with mild cold complaints are also not allowed to go to the day care if the complaints develop after they have been in contact with a person who has tested positive for COVID-19. This applies to both immune and non-immune individuals.

Children aged 4-12 who go to primary education and go to after school or holiday care must stay at home with all complaints that are appropriate for COVID-19 and are tested, including (mild) cold complaints (such as runny nose, nose cold, sneezing). and sore throat). They can be tested at the GGD or have a self-test conducted by an adult. When a self-test is used and a negative result provided, a self-test is also performed the next day if symptoms persist for longer.
If they have a negative test result, they can go back to out of school care. If the self-test result is positive, the child stays at home and makes a test appointment with the GGD. 

Children aged 4-12 years do not need to be tested if they occasionally cough or have known chronic respiratory complaints, asthma or hay fever without fever and shortness of breath. Or if new symptoms develop less than 8 weeks after the first day of illness (or test date in the case of an asymptomatic infection) of a confirmed SARS-CoV-2 infection.

For more information about COVID-19 and children, see: . For the RIVM's guide to nose-colds in children, see:

To determine whether a child with cold symptoms is allowed to go to childcare/school, you can use the decision tree. See The decision tree is a translation of the rules of the RIVM. This has been drawn up by BOinK and AJN in collaboration with RIVM. 

2.2 Quarantine rules for children: 

Children should stay at home if they:

  • have a housemate with COVID-19 (category 1 contact in the source and contact research)
  • are considered as being a other close contact (category 2) of someone with COVID-19.

(Close) contacts of a child (or employee) within childcare (or at school) are not included in the aforementioned. In such a case, the child (or employee) does not have to be quarantined, unless the GGD indicates otherwise. The quarantine does apply to close contacts in the private sphere, so also if a child has (close) contact with another child who has tested positive outside the childcare setting. However, the advice is to test in case of complaints. This can be done with a self-test or at the GGD.

  • have quarantine advice after returning from abroad, see: Quarantine Travel Check COVID-19 |
  • A child with quarantine advice must:
    • Quarantine for 10 days after the last moment of contact with the contagious person
    • Perform a self-test as soon as possible
    • Have testing done at the GGD on day 5 (if the test result is negative, the child is allowed out of quarantine). This is not allowed with a self-test.

For all stay-at-home and test advice for children, see the BCO protocol and the Guide to contact and outbreak investigation COVID-19 in children (0 t/ m 12 years old).

2.3 Testing Policy for Children: 

All children aged 0-12 years with complaints that match COVID-19 can be tested. From December 3, this is also possible with a self-test. If the complaints persist for longer, a self-test is also performed on the second day. A positive self-test result must be confirmed by a test at the GGD. For more information about self-testing in case of complaints, see: Zelftesten en het coronavirus | Coronavirus COVID-19 |

In any case, testing of children is urgently recommended in the following cases:

  • The child is aged 4-12 years and has (mild) cold symptoms.
  • In addition to cold complaints, the child also has a fever and/or is short of breath and/or coughs (more than occasionally). The following applies here: the child is tested and, in principle, if the test result is negative, he may return to childcare.
  • The child is seriously ill – parents are advised to contact their GP (huisarts) in such cases; who can advise to have the child tested.
  • The child has complaints that are consistent with Covid-19 and a member of their household (category 1 contact) has Covid-19.
  • The child has complaints that are consistent with Covid-19 and is a close contact or other contact (a category 2, or a category 3 contact at school or childcare) of someone who has Covid-19.
  • The GGD recommends testing because the child is part of an outbreak investigation.
  • In the event of an outbreak at childcare or school, children and employees are advised to test as soon as possible (with a self-test) and on day 5 (at the GGD).

For situations in which a self-test can be used (or not), see: Situaties waarin u wel of geen corona zelftest gebruikt | Coronavirus COVID-19 |

Child is not tested:

A child who, in addition to cold symptoms, also has a fever and/or is short of breath and/or cough, and who has not been tested, may return to childcare or school if he or she is completely symptom-free for 24 hours. In case of persistent mild complaints* the child may return to childcare or school 7 days after the symptoms have started unless quarantine advice still applies.  

* This includes cold symptoms (such as a cold, runny nose, sneezing, sore throat) and occasional coughing.  

For children in groups 6, 7 and 8 of primary school, the advice is to do a preventive self-test twice a week. This advice also applies if they do not go to school, but do go to after school or holiday care.
For the test policy, see and for making a test appointment, see Corona testafspraak maken | Coronavirus COVID-19 |


Parents and external parties may come to the location under certain conditions. Holders can take additional measures to ensure safe entry to the site, additional location specific measures will be advised by the location management.

3.1 Organization of drop-off and pick-up times: 

The drop-off and pick-up times are to be organized in such a way that 1.5 meters distance is kept between adults. Examples of special measures that may be applied at Zein locations to keep a distance of 1.5 meters (please carefully observe any additional measures applicable at your location):  

  • Spreading of pick-up and drop-off times. 
  • Drop-off and pick-up children in stages and avoid having parents in the building, unless necessary. If necessary, the number of parents allowed to enter at the same time may be limited (will be advised by the location management).   
  • With due regard for emotional safety, the transfer of (young) children from parent to staff can take place at a distance of 1.5 meters. For example, by having a parent place/put down the child in a Maxi-Cosi, in a bouncer or on a play mat and take a distance so that the staff can pick up the child. 
  • Lines may apply (or other demarcation) behind which parents have to wait.  
  • Picking children up outside (under the supervision of the staff) may apply in certain locations.
  • For example, picking up of older children in the playground. 
  • Parents must keep a distance of 1.5 meters between themselves, inside and outside. 
  • Zein advises parents and externals to wear face masks when entering the location. 

3.2 Parents are not allowed to go to childcare in the following situations: 

  • A parent is not allowed to pick up or bring children themselves if they experience corona-related complaints and/or if they are waiting for a test result.  
  • If the test result is negative, the parent may bring and collect again. 
  • If the test result is positive or the parent is still in quarantine, the parent may not bring and collect the child (NOTE: in most cases, the health authorities will advise the entire family must quarantine). 
  • For parents returning from a stay abroad are urgently requested to use the quarantine travel check to determine whether quarantine is necessary or mandatory, see: Quarantine Travel Check COVID-19 |

For everyone aged 70 years and older, the government advice is to limit contacts with children up to and including 12 years and to keep a distance of 1.5m. 


1. Health check: 
Staff members are asked to perform a health check prior to their day at work. If one of the responses to a question is yes, the staff member stays home and gets tested. Even if an employee develops complaints during the day, the employee will go home and be tested.

Health Check

2. Staff Test policy: 
Staff with COVID-19 complaints gets tested at the GGD, or can, from 03 December perform a self-test in case of (even mild complaints) such as: 

  • Coughing;  
  • Cold symptoms, including nose cold, runny nose, sneezing, throat ache) and raised temperature up to 38 degrees or fever (38 and above); 
  • Respiratory complaints; 
  • Sudden loss of taste or smell.  

Zein staff must always immediately inform HR of any symptoms, HR will advise on the test procedure. Until the test result is known, the employee stays at home.A positive self-test result must be confirmed by a test at the GGD. 

Childcare staff are eligible for priority testing at the GGD. They can receive a priority statement from Zein Management and call the priority number of the GGD. More information about this is available via: Medewerkers kinderopvang testen op corona | Coronavirus COVID-19 | 

Test Result 

  • Negative: If the test is negative, the staff member can return to work with due observance of general measures. When a self-test is used, a self-test is also performed the next day if symptoms persist for longer. If the result is negative but the staff member continues to have complaints, it is advised to avoid contact with vulnerable people. In all cases, the advice remains to follow the basic rules.

    If the staff member gets complaints again after a negative result, it is advised to stay at home and test again.

  • Positive: If the test is positive, the employee must stay at home and recover for at least 7 days. Once the complaints have completely disappeared for at least 24 hours, the employee may return to work.

If a staff member without symptoms is tested for COVID-19 and tests positive, the staff member will remain in isolation for at least 7 days after taking the test. Members of the household and close contacts that are considered non-immune are quarantined. If the staff member develops complaints within 7 days of taking the test, this person will remain in home isolation for longer.

Preventive self-testing
Pedagogical employees that are not immune, are strongly advised to (voluntarily) self-test themselves for the corona virus twice a week. By doing this regularly (2 times a week) they know sooner whether they are infected. Self-tests have been distributed to all locations. A positive self-test result must always be confirmed with a professionally administered PCR or Antigen test at the GGD. More information is available on the website

3. Household members of Zein staff with Corona complaints:   

  • If someone in the household of the staff member has been tested for COVID-19 and has a positive test result, the staff member will be quarantined and are advised to perform a self-test ASAP. Staff members/and other household contacts must then remain in quarantine at home up to and including 10 days after the last risk contact with the infected housemate. If the housemate has tested positive and strict self-isolation is possible, the housemates can have themselves tested at the GGD (a self-test does not apply under these circumstances) from the 5th day after the last high-risk contact with the infected person, if they have not developed any complaints themselves. If the test result is negative, the 10-day quarantine period does not need to be completed. The staff member can then go back to work as long as the infected person is in strict isolation. It is important to remain alert for complaints afterwards and to retest if complaints do develop. Non-immune housemates are also advised to get tested as soon as possible.

    If strict self-isolation is not possible, staff members must remain in quarantine for at least 10 days after the housemate with COVID-19 is allowed to leave isolation. From the 5th day you can test at the GGD (a self-test does not apply under these circumstances for COVID-19. If the test result is negative, the 10-day quarantine period does not need to be completed.

4. Risk groups:  

Staff members belonging to a risk group as indicated by the RIVM, or with members of the household that fall within the risk group (risk groups provided by RIVM) cannot be required to work on the group.  In consultation with the company doctor, it can be decided to perform other tasks while:

  • Working from home; 
  • Working at the location but in a different setting; 
  • Working in a group where the 1,5 meter distancing can be applied at all times. 

5. Pregnant staff members:  
Pregnant teachers in their third trimester (from week 28) are advised to only carry out tasks that enable them to keep the 1,5 meter distance from the children (ages 0-13) and adults. The staff member will discuss this with the company doctor. 

6. Travel advice staff members: 
Staff members returning from abroad can check the quarantine obligation applies to all travellers who return from a high-risk area from abroad (refer to: Quarantine Travel Check COVID-19 |

7. Use of face masks amongst staff members:  
Staff members transporting children by bus wear a mask whilst on the bus. 

8. Contact tracing (GGD) or notification CoronaApp:  
If it appears, after GGD contact tracing and/or a notification from the CoronaApp, that a staff member has been in close contact with a positive tested person (category 2 contact resulting from the source/contact tracing of the GGD) the staff member must go into quarantine. (Close) contacts of a staff member within childcare (or at school) are excluded from this. A staff member does not have to be quarantined, unless the GGD indicates otherwise.

It is advised to take a self-test as soon as possible and to test in case of complaints. The staff member can be tested from the fifth day at the GGD after infection-contact took place, irrespective of having symptoms. If the test result is negative, the quarantine period of 10 days does not need to be completed. It is important to remain alert of any complaints and get tested again if symptoms do develop.