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Attendance & Hours

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Attendance & Hours

Opening hours
All our day care locations are open Monday - Friday, year round; closing only for official Dutch holidays. Day Care children attend full day sessions but parents are free to collect their child at any point during the day. Parents of pre-school aged children wanting part day care may wish to opt for our Pre-School - available for children aged 2.5 years and above. Please, see our Childcare Rates & Packages page for information on costs.

    Drop-off and Pick-up
    Our The Hague locations (The Willows, The Maples and The Estate) open at 08:00 whilst our Voorburg location (The Litltle Castle) opens slightly earlier at 07:30.  We recommend that parents arrive at the centre for pick-up not later than 18:20 to enable the teacher provide adequate update on the child’s day as well as give you and your child a comfortable time to prepare for departure. Staff shifts end at 18:30. Please note that you are free to pick up your child at any time during the day. 

    Switching days
    It is possible to switch care days - subject to space and a minimum notice period of five working days. Switch day requests are handled by the location office and requests should be made in writing via email.

    Requests for extra days
    If you would like your child to come in for extra day(s) please contact our office to check availability. We will approve the extra day(s) request, if we have enough teachers working on the day(s) and the number of children has not reached the limit. Once an extra day is confirmed, it cannot be canceled; we will inform our financial services office (DebiCare) to prepare and send you the invoice for the extra day.  

    Official holidays
    Please note thay we are only closed on the following official Dutch public holidays:

    • New Year’s Day
    • Easter Monday
    • King's Day (27 April)
    • Ascension Day
    • Pentecost (Whit Monday)
    • Christmas Day
    • Boxing Day